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Advanced Computer Solutions is a company based in the Swansboro, North Carolina area. ACS has been doing business since June of 2005. Although we are still in our infancy as our business, our staff is versatile and very knowledgeable. Our premise is based on offering the best service available. We know there are many computer and internet companies out there, but we pride ourselves on the whole customer service experience. We aim to please as well as educate. What good is the computer you have, if you do not know how to use it? At Advanced Computer Solutions we strive to offer the best computer and computer related products available at the most competitive prices. We may not be the cheapest, but we feel confident you will keep coming back once you’ve had the ACS experience. We also provide affordable dial up internet with free 24/7 tech support. When you use CCI, we do not want you to feel limited by the areas you can use it. That is why we provide over 14,000 numbers nationwide. We sell new and used computers to include Desktop models as well as Notebook models. We also service the items as well. This list is not all inclusive, but some of the brands we carry are as follows: Acer, HP, Sony, LG, Nexlink, Panasonic, Manhattan, Linksys, Belkin, Intellinet, MSI, ASUS, AMD, Pentium, Intel, and D-Link. We also do in store and onsite computer service and repair, which includes but is not limited to virus and spyware removal, data recovery and transfer, hardware repair, networking and network installation, off site backup and storage, home and office delivery of merchandise, and in home and in office education and/or instruction. Thank you, Advanced Computer Solutions and Crystal Coast Internet



Privacy Statement


Crystal Coast Computing Inc. dba Advanced Computer Solutions respect your privacy and are committed to protecting it. ACS provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We've structured our websites so that, in general, you can visit CCI on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our “About Us” page. Some CCI Web pages allow you additional control over your personal information with a secure login.

Question: What types of personal information is collected and how is it used?


Answer: It is information that is associated with your name or personal identity. CCI uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with CCI. We take seriously the trust you place in us. CCI will not sell, rent or lease your personal information to others. On some CCI websites, you can view products or services, request information, subscribe to internet services, and get help with frequently asked questions. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

Question: What types of non-personal information is collected and how is it used?


Answer: It is data about usage and service operation that is not associated with a specific personal identity. CCI collects and analyzes non-personal information to evaluate how visitors use the CCI websites. Non-personal data we collect may include the pages visited on the CCI websites, unique URLs visited within crystalcoastinternet.com, browser type and IP address. Most non-personal data is collected through our back office program or is retained on the server.

Question: Who do we share your information with?


Answer: CCI will not sell, rent or lease your personal information to others. CCI will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. CCI contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions. Suppliers and service providers are required to keep confidential the information received on behalf of CCI and may not use it for any purpose other than to carry out the services they are performing for CCI. These service providers may change or we may contract with additional service providers to better accommodate our customers. CCI will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law. CCI or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, CCI will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

Question: What procautions do we take for children?


Answer: ACS is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. ACS does not knowingly collect information from children under the age of 13 and ACS does not target its websites to children under 13. It is highly recommended that parents monitor their children's activity on social networking sites as often these are areas where children are targeted. For added protection, we offer software that monitors the activity of all users on a computer this software is installed. For screenshots and a demo, visit http://www.spectorsoft.com/.
We are an authorized dealer and would be happy to answer questions on how this software can help you out. We also provide a guide to internet chat lingo.
 


Services


Question: What services do you provide?


Answer: We provide sales, service, and repair of new and used computers and computer parts. We also provide solutions for businesses to include but not limited to Point of Sale systems and software packages, off site backup and server solution, general service contracts, in store and on site tech support/service, internet service, etc... We also do network installs and internal phone wiring. We survey networks to show where your vulnerabilities lie and offer various suggestions. We have software that can monitor the activities of a computer that is in use and we do network camera installs.

Question: What is a Point of Sale System?


Answer: A Point of Sale System can include a computer, monitor, data management software, pole display, bar code scanner, touch screen monitors, inventory collectors, back office programs, etc.. that are tailored to fit each business.

Question: What other solutions do you offer?


Answer: For a more detailed analysis, call 910-326-4133 or Monday-Friday 9:30am-6:30pm. Email customerservice@crystalcoastinternet.com.

Question: What types of service do you offer?


Answer: We also do in store and onsite computer service and repair, which includes but is not limited to virus and spyware removal, data recovery and transfer, hardware repair, networking and network installation, off site backup and storage, home and office delivery of merchandise, and in home and in office education and/or instruction.


Sales


Question: What merchandise do you sell?


Answer: Advanced Computer Solutions is a retail market for new and used computers as well as parts. We market many brands of computers and hardware to best meet the needs of our customer. We sell new and used computers to include Desktop models as well as Notebook models. We also service the items as well. This list is not all inclusive, but some of the brands we carry are as follows: Acer, HP, Sony, LG, Nexlink, Panasonic, Manhattan, Linksys, Belkin, Intellinet, MSI, ASUS, AMD, Pentium, Intel, and D-Link.

Question: Do you custom build computers?


Answer: Yes. Commonly we build computers to suit, although we do have many standard configurations from well known manufactures as well as white box machines.

Question: What type of clients do you service?


Answer: We service small to medium sized businesses as well as individual consumers.

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